Who We Are

Midlands Conservatory Roof Replacement is a conservatory roof replacement specialist based in Redditch, Worcestershire. Our website address is www.midlandsconservatoryroof.co.uk.

For the purposes of data protection law, we are the data controller of personal information collected through this website.

What Information We Collect

When you submit a quote request through our website, we collect the following information:

  • Your name
  • Your phone number
  • Your email address
  • Your postcode
  • Details about your conservatory (roof type, shape, reason for enquiry)

How We Use Your Information

We use the information you provide solely to:

  • Contact you to discuss your conservatory roof replacement enquiry
  • Arrange a free, no-obligation home survey
  • Provide you with a quote

We will only contact you in relation to your enquiry. We will not send you marketing emails or add you to any mailing list without your explicit consent.

Who We Share Your Information With

We do not sell or rent your personal information for marketing purposes.

To fulfil your enquiry we may share your details with our installation partner so they can help arrange your free survey and quote. We only share what is needed for that purpose.

Quote submissions are processed as follows:

  • Cloudflare — hosts this website and the form endpoint
  • n8n — routes your enquiry to our team (and may log it to Google Sheets for follow-up)
  • Resend — used only as a backup email service if the primary enquiry pipeline is unavailable

These providers act as data processors on our behalf and are subject to appropriate data protection obligations.

How Long We Keep Your Data

We retain enquiry data for up to 12 months. If you do not proceed with an installation, your data is deleted after this period. If you become a customer, we retain relevant records for up to 10 years in connection with your guarantee.

Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Withdraw consent at any time

To exercise any of these rights, please contact us at info@midlandsconservatoryroof.co.uk.

Cookies

This website does not use tracking cookies or third-party analytics. We do not use Google Analytics or any other tracking service.

Changes to This Policy

We may update this privacy policy from time to time. The date at the top of this page indicates when it was last updated.

Contact Us

If you have any questions about this privacy policy or how we handle your data, please contact us:

Email: info@midlandsconservatoryroof.co.uk
Phone:
Address: Redditch, Worcestershire